How does the free shipping work?
Deliveries to all ABSA offices within the borders of South Africa are free. With the exception of Limpopo & Northern Cape.
Can we purchase more than one unit?
Yes there is no limit to the quantity you may purchase.
Can we purchase any additional software with the product?
Yes you may depending on what may be available at the refurbisher.
Can we collect out orders directly from the warehouse?
No. All orders will be delivered by a courier company.
Can you deliver to a residential address as well?
Yes however delivery delays may occur.
All payments for devices are to be made upfront. We don't accommodate installment sales. Deductions from monthly salaries will not be permitted as well.
All products are sold without a 12 month warranty unless the warranty is purchased as an add on cost. This is a limited carry in warranty which will not cover, virus or malware attacks. Water or physical damage or power surges.
Can I return the product if unhappy with my purchase
We offer a 14 day money back guarantee. The device will be assessed first prior to approval of the payback. Please use the return request page on the website. https://webuyitback.co.za/return-requests/
Can I purchase my original device?
Due to the volume of devices that passes through our facility we can't guarantee that you would get your original device back.
What does refurbished mean?
Devices that have been returned after a refresh cycle are put through the production process, and then again retested to ensure they meet all original factory specifications (may have cosmetic damages). These devices have also undergone a rebuilding and testing process and are closing monitored by a ISO certified process.
Why do we think this a good product?
Most if not all of the refurbished products for sale are of a commercial product grade and not consumer grade. This implies that they carry improved specifications and build quality from tier one original equipment manufacturers like Dell, Hewlett Packard and Lenovo.