FAQ

Deliveries to all Gauteng, KZN and Cape Town will be free of charge. With the exception of Limpopo & Northern Cape.

No.  There is a limit of two devices per individual over a 12 months period.

All payments for devices are to be made upfront. We don't accommodate installment sales. Deductions from monthly salaries will not be permitted as well.

All products are sold with a 12 month warranty.  This is a limited carry in warranty which will not cover, virus or malware attacks. Water or physical damage or power surges.

We offer a 14 day money back guarantee. The device will be assessed first prior to approval of the payback. Please use the return request page on the website. https://webuyitback.co.za/return-requests/

Devices that have been returned after a refresh cycle are put through the production process, and then again retested to ensure they meet all original factory specifications (may have cosmetic damages).  These devices have also undergone a rebuilding and testing process and are closing monitored by a ISO certified process.

Most if not all of the refurbished products for sale are of a commercial product grade and not consumer grade. This implies that they carry improved specifications and build quality from tier one original equipment manufacturers like Dell, Hewlett Packard and Lenovo.